Harvard Pilgrim HealthCare

Companies

I’ve been an HPHC member since late 2013 and I cannot tell you how amazing this organization is when it comes to transgender healthcare–especially not in 250 words or less. Since I’ve been a member I’ve undergone approximately 17 surgeries – all but one were out of state and out of network and all were covered–which is truly amazing considering I’m in an HMO. They have made efforts to truly understand the specific unique needs of trans patients and go above and beyond for us. The best feature of my plan is an actual human being – Debra Wojnarowski, the nurse care manager specifically assigned to transgender patients. If I need anything I call her direct line or email her. She pushes through authorizations, makes recommendations and follows up after every procedure. Going through surgery is stressful enough. Debra and HPHC make navigating the insurance part one less thing to worry about. They have brought humanity to healthcare. If other companies would follow suit the world would be a much happier, healthier place.